We apologize for the delay here on our blog, but we are always pleased to be busy! Here is the 5th entry in our 'Business Protocol' series. We will be concluding this series in the near future and I will be moving on to a new topic, so visit our blog for the final installment!
First, here's our customary review:
B- Be on time.
U- Use the 'relate to' model to help remember names and titles.
S- Stay an arms length away.
I- Importance of organizational culture.
N- Never be intoxicated!
E- Everyone should understand the importance of nonverbal communication.
S- Stop the gossip!
S- Stay away from friendships with subordinates.
P- Keep it professional.
R- Rules of introductions.
O- One's private area (physical boundaries)
On to our new material:
T - The question of how to leave a job gracefully is always a good one. On the one hand, you may simply want to move on if you have found a better job. On the other hand, however, you may have ideas about improvement opportunities which may be part of the cause you are leaving, and you hate to not share these. This isa judgment call and relates to the culture of your organization. If you have repeatedly tried to get your boss to look at new ideas or make improvements, and have been unsuccessful, chances are that you will not be successful in making your points again on the way out. In fact, you may only burn your bridges. If, however, your boss says she would like to have an exit interview with you to determine your reasons for leaving and your ideas about improvement opportunities, this is your green light to be open and frank, always in a respectful way.
O - Other meeting time wasters, besides tardy attendees, include not having an agenda, not selecting the correct people to attend, not making decisions but instead talking about the same things over and over again, and not recording and acting on decisions that are made.
C - Conflict among team members is found in healthy organizations, but it is important that is it handled well. In fact, the difference between “good” conflict and “bad” conflict is typically the way it is handled. In our workplaces, we must get to a place where we can disagree about issues with coworkers in a professional and respectful way. To do this, we must get past making conflict personal. It isn’t about YOU. Most conflict can be traced back to a broken process or system. By the way, it is never acceptable to handle conflict in an intimidating, disrespectful way.
OK, that's it for this week! Check back in for our final entry in this series, and Tyler will be back soon with a new topic. Be well! -- Pamper